FOAM GUN SHIPMENT UPDATES
FOR ORDERS AFFECTED MARCH 26, 2020 - APRIL 29, 2020
This page is intended to provide updates to customers who placed orders that contained Foam Cannons or Foam Guns between March 26, 2020 through April 29, 2020. We will be posting new updates here to provide customers with full transparency to the progress of their order.
If at any time you wish to cancel your order and receive a full refund for the value of the Foam Cannon or Foam Gun that was on your order, you may email us at firstname.lastname@example.org
Thank you for your cooperation and patience during this difficult season dealing with COVID-19.
Update - May 22, 2020
All backorders are taking priority in our fulfillment center and will be processed in the order in which they were placed. We have hired extra staff which will be working through the weekend. We expect to have all orders completed and on the way to customers starting next week. You will receive tracking numbers to your email and those numbers will be updated once FedEx scans them in at their distribution center. We sincerely appreciate everyone patience and understanding.
Update - May 18, 2020
The Foam Cannons and Foam Gun arrived to the fulfillment center on Friday. They are currently held in a mandatory 5-day quarantine for the health and safety of the employees and will begin shipping this Wednesday as we projected. We are scheduled to have all back-order shipments completed and on delivery trucks by Monday May 26th.
Update - May 8, 2020
Confirmation has been received that the foam cannons and foam guns have departed and are scheduled to arrive to our warehouse on May 15th. Based on this information, all backorders are expected to ship the week of May 18-22.
Update - April 30, 2020
Due to safety concerns, the process to quality check and prepare shipments from our supplier in China has taken longer than expected. Currently the items have passed inspection and we are being told they will be loaded on the plane this week and delivered to our fulfillment center within 7 days. The items are now estimated to arrived by May 8th. Based on this information, all backorders are now expected to ship the week of May 18-22.
Update - April 29, 2020
Update from our partner fulfillment center that all incoming pallets from China must be quarantined for 3-5 days before they can be unloaded to protect the safety of the employees.
Update - April 24, 2020
Air Freight shipment has been delayed departing China for quality check inspection. No estimated date of completion has been provided.
Update - March 26, 2020
Foam Cannon's and Foam Gun out of stock. Website updated with warning that we are accepting pre-orders and items expected to ship from April 27, 2020 - May 8, 2020.