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WE'VE GOT YOU COVERED!

Your new iON+ Handheld Chain Saw is backed by a rock-solid 2-year warranty and 30-day money back guarantee. Order today with total peace of mind to know that you can rely on our top-notch tools, top-tier customer support, complete product coverage + no-hassle return policy.

Frequently asked questions

Have questions? We’re here to help.

What is the Sun Joe 24V iON+ Hand Chain Saw?

The Sun Joe 24V iON+ Hand Chain Saw (24V-HCS-LTE-P1) is an ultra-compact and lightweight handheld chain saw. The 5" pruning blade slices through branches, thatch, and topiaries up to 4.5" thick while the easy, one-handed operation makes it easier than ever to trim, saw, cut, and prune even the unruliest of plants! Now, with iON+ you can Supercharge Your Chores and shape up your yard.

What are the unique features of the Sun Joe® 24V iON+ Cordless Hand Chain Saw?

No more tangled cords or wrestling with heavy gas chainsaws. Forget the stress and strain of squeezing manual pruners; and why work so hard with a hand saw? Because with the 24V iON+ Cordless Hand Chain Saw, you've got 24-volts of battery power coupled with 230-watts of tree trimming power, with a 5" bar + chain that trims, saws, cuts, and prunes branches up to 4.5" thick. The secret is Triple-Action Pruning Power. Sun Joe’s 230 W motor cuts quicker, cleaner and quieter than traditional chain saw motors. So you can easily maintain tree health, improve your yard’s appearance, and avoid safety issues like falling limbs. Plus, only the iON+ battery system with over 100+ compatible tools has the versatility to sweep the yard of leaves, trim up branches and logs, pump up your car tires, and more — all with the same battery!

Is the battery compatible with my other Snow Joe + Sun Joe iON+ Tools?

Yes, the included 24V iON+ Battery and Charger can be used with over 100 Snow Joe + Sun Joe 24-Volt and 48-Volt Tools, and counting! Shop compatible products and expand your iON+ tool collection to tackle home, auto, yard + garden chores all year round.
What comes with the Sun Joe® 24V iON+ Cordless Hand Chain Saw TV Offer?
With your purchase of the 24V iON+ Cordless Hand Chain Saw through this special TV offer, you’ll get 35% off in instant savings, including a free 24-volt iON+ battery and charger featuring no-fade power and no memory effect during recharge for maximum blower performance, free bar + chain cover, and free starter bottle of chain oil. You’ll also receive Sun Joe's rock-solid 2-year warranty and 30-day money back guarantee.
How does the Money Back Guarantee work?
We want you to be completely satisfied with your purchase. If you're not satisfied for any reason, our return policy allows you to send back your Sun Joe Hand Chain Saw Kit within 30 days of the date you received the package for a refund of the purchase less outbound and return shipping fees. The Return Label Fee is calculated by UPS. If an item needs to be exchanged or replaced due to a product defect, no Return Label fee will be deducted. Once we receive your return, Snow Joe, LLC (“Snow Joe”) will credit your original method of payment. If you have additional questions or would like further instructions on how to return your product, please contact Customer Service at 1-866-766-9563 daily 8:00 am to 8:00 pm EST or email us at help@snowjoe.com.
What does your warranty cover?
If your Product does not work or there’s an issue with a specific part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).
Does the Sun Joe 24V iON+ Chain Saw have any safety features?
Yes, the Sun Joe iON+ Hand Chain Saw includes essential safety features like the riving knife to protect the blade from being pinched during operation which prevent dangerous kickback, a knuckle guard handle for worry-free operation, a safety switch to protect against accidental starts, and a bar + chain cover for safer storage. Plus, it includes a 24-Volt iON+ lithium-ion battery that boasts no-fade power from start to finish, so your turbine jet blower can run stronger and longer. In fact, the individual battery cells are continuously optimized for peak performance with no memory effect during recharge and a rugged, shock-resistant design for longer life. Operating 100% gas-free and cord-free, the Sun Joe 24V iON+ battery-powered cordless Chain Saw is also the naturally safer choice for you and the environment –there’s no cords to limit your reach or cause potential entanglement while you work and there’s zero emissions for cleaner air. In real user testing, most users immediately remarked on the safety features.
Where can I use my 24V iON+ Chain Saw?
Thanks to revolutionary cordless iON+ battery technology, you can go wherever the work takes you. No more struggling with gas or noxious fumes, no more being limited by where a cord can reach — just gas-free, cord-free, hassle-free, power + convenience so you can maintain tree health, improve your yard’s appearance, and avoid safety issues like falling limbs.
What are the 24V iON+ Chain Saw's technical specs?
Motor: 230 W Battery Voltage Max*: 24V D.C. Battery Capacity: 2.0 Ah Charger Input: 100 – 240V AC, 50 – 60 Hz, 0.4 A Charger Output: 26V DC 450 mA Charge Time Max: 5 hours Bar + Chain Width: 5 inches Cutting Thickness Max: 4.5 inches Oil Tank Capacity: 0.7 fl oz Net Weight: 5.5 lbs *Initial no-load voltage, when fully charged, peaks at 24 volts; nominal voltage under typical load is 21.6 volts.
How heavy is the Sun Joe 24V iON+ Hand Chain Saw?
The Sun Joe 24V iON+ Hand Chain Saw is ultra-lightweight and compact at just 5.5 lbs. In real user testing, most users immediately commented on how lightweight.

How much power does the Sun Joe 24V iON+ Hand Chain Saw have?

The Sun Joe 24V iON+ Hand Chain Saw features exclusive Triple-Action Pruning Power. The powerful, high-performance 230 W motor cuts quicker, cleaner and quieter than traditional chain saw motors. So you can easily maintain tree health, improve your yard’s appearance, and avoid safety issues like falling limbs.

What is Triple Action Pruning Power?

Standard handheld chain saw blades are thick, bulky, and can create a jagged, uneven cut. Sun Joe has streamlined the design of the blade, so it slices cleanly through woody stems and thick thatch. The riving knife above the blade helps keep the cut clean and separated, while the 230 watt motor runs quieter than traditional chain saw motors.
What are the dimensions of the Sun Joe 24V iON+ Hand Chain Saw?
The Sun Joe 24V ION+ Chain Saw measures 18 inches long, 4 inches wide, and 15 inches high when assembled.
How can I contact your customer service?
You can reach the Snow Joe + Sun Joe customer support team by calling 866-766-9563 daily 8:00 AM to 8:00 PM EST. To place an order by phone, call 800-410-5461


Where is Sun Joe based?
Sun Joe, and its complementary brands Snow Joe, Aqua Joe and Auto Joe, is based in the USA with corporate headquarters and full-service customer service centers in North Jersey. The Joe brands’ multiple distribution centers are located across the country in New Jersey, Delaware, Texas, Washington, and North Carolina, and feature the latest in shipping and logistics technology so that your order gets processed and delivered with prime-like speed.
Is there a parent company, or is Sun Joe® affiliated with any other brands?
The parent company is Snow Joe, which includes Snow Joe®, Sun Joe® and Aqua Joe® brands. The Snow Joe company was founded in 2004 and is both the #1 brand in cordless and electric snow blowers and the #1 brand in electric pressure washers. Based on TraQline unit share reports. Snow Joe® is the market leader in both Battery Operated and Electric Snow Blowers for the four quarters ending September 2020. Sun Joe® is the market leader in Electric Pressure Washers as of Q1 2021.
Where is this product made?
The parent company, Snow Joe, has global manufacturing facilities in the USA, China, India, Taiwan, Italy and Japan. This particular product, the Sun Joe® 24V iON+ Hand Chain Saw is designed in the USA and manufactured in China. Product will ship out from one of our US fulfillment centers depending on your ship-to location to ensure fastest delivery.
Can I make payments over the phone?
No, this offer is online only.
What happens if I need to order replacement parts or check my order status?
Please contact Sun Joe® customer service at 1-866-766-9563 or email help@snowjoe.com. You can also order replacement parts online at sunjoe.com. If you provide your email at checkout, we will automatically send you order and shipping confirmations.
Do we ship to PO boxes?
Unfortunately, no, we cannot ship the Sun Joe® Hand Chain Saw Kit to PO boxes. However, a PO box billing address is acceptable.

OFFER DETAILS

Order your Sun Joe 24V iON+ CORDLESS HANDHELD CHAIN SAW today for only $89.99 with free iON+ battery + charger, free starter bottle of chain oil and bar + chain cover and 2 year warranty. Limit 2 per order. Order quantity can be adjusted at checkout. This offer is available to the lower 48 states. This limited time offer is non-retroactive and subject to change without notice. While supplies last. See site for details.


Your order includes our 30-Day Money Back Guarantee and 2-Year Manufacturer’s Warranty. Limited time only. While supplies last. Offer(s) cannot be combined with any other offer(s) and is non-retroactive. Offers, prices, and product availability subject to change without notice. *30-Day Money Back Guarantee. If for any reason you are not completely satisfied with your product, simply return it within 30 days for a full credit or refund less outbound and return shipping fees. The return label fee will be calculated by UPS.


Based on TraQline unit share reports. Snow Joe® is the market leader in both Battery Operated and Electric Snow Blowers for the four quarters ending September 2020.


Sun Joe® is the market leader in Electric Pressure Washers as of Q1 2021